Privacy Policy

This privacy policy explains what personal data we collect, how we use it and how we protect it. We respect your privacy and are committed to handling your data responsibly.

1. What Data We Collect

We collect only the data necessary to fulfil orders and improve our service:

  • Contact details: first name, last name, email address, phone number.
  • Delivery address: city, branch or street address.
  • Order data: items purchased, total amount, payment method.
  • Technical data: IP address, browser type, pages visited on our website (via cookies).

2. How We Use Your Data

Your data is used exclusively to:

  • Process and deliver your orders.
  • Communicate with you about your order status.
  • Respond to your enquiries and questions.
  • Improve the website (anonymised analytics).

We do not sell or share your personal data with third parties, except for delivery services (to fulfil your order) and payment processors (to process payment). All such partners are bound to maintain the confidentiality of your data.

3. Cookies

We use cookies to:

  • Save your shopping cart contents between sessions.
  • Maintain your login session.
  • Collect anonymous website analytics.

You may disable cookies in your browser settings, although this may affect the correct functioning of the website.

4. Data Retention

We retain your data for as long as necessary to fulfil contractual obligations and comply with legal requirements. Data for inactive accounts is deleted or anonymised after 3 years.

5. Your Rights

Under applicable law you have the right to:

  • Access your personal data.
  • Correct inaccurate or outdated data.
  • Request deletion of your data ("right to be forgotten").
  • Withdraw consent to data processing.
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, write to us at info@ornamentstreasury.com.

6. Data Security

We apply technical and organisational measures to protect your data from unauthorised access, modification or disclosure. All transactions are encrypted using SSL/TLS. Access to personal data is limited to staff who need it to carry out their duties.

7. Third-Party Links

Our website may contain links to third-party resources. We are not responsible for their privacy practices and recommend reviewing them separately.

8. Changes to This Policy

We may update this policy from time to time. The current version is always available on this page. Material changes will be communicated by email to registered users.

9. Contact

For privacy enquiries: info@vyshyvankatreasury.com